Posted by Technocrat | Posted in Technocrat | Posted on 29-08-2008
So day 3 starts with still no email of a game being shipped. I did get two emails from them though.
First one saying that I have earned more points and I have a bigger discount now on game purchases. Fuck buying a game! If I wanted to buy games I wouldn’t be using your service assholes. Where the hell is my rental!
I get another email which is about to put me to the point of canceling. “Are you our biggest Super Fan?” Are you kidding me! Seriously!! It’s about a contest they are having “Show us how insane your love for GameFly”. I should make a video flipping them off and telling them that instead of having stupid contents they should be working on improving their service. Like I dunno, their queue system! Or maybe their poor shipping.
I also realized that Monday is a holiday, so if they shipped one today, which is looking unlikely, I would get it by Wed. So a week and a half. I should stop complaining and just cancel my service. Maybe NetFlix will get the idea and start renting games.
Again you stuck gamefly.com!
Posted by Technocrat | Posted in Technocrat | Posted on 28-08-2008
Gamefily.com still sucks.
So I mailed Conan back on Monday. I got an email Wed saying they received it. But here I am Thursday afternoon with no email saying anything has shipped.
So lets look at my queue:
Mercenaries 2: World in Flames – Coming Soon
Too Human – Low
Battlefield: Bad Company – Low
Call of Duty 4: Modern Warfare – High
Saints Row – Low
Ninja Gaiden 2 – High
Robert Ludlum’s The Bourne Conspiracy – Medium
Hitman: Blood Money – Low
Perfect Dark Zero – Medium
Condemned: Criminal Origins – High
Crackdown – Low
SoulCalibur IV – Low
Skate – High
Fight Night: Round 3 – Medium
Look at how many of them are low! Almost 50% of them. I don’t think I have a crazy queue either. It’s not like its stacked with that many new releases. How long has Saints Row, Crackdown, and Hitman been out? Long enough I would think.
So which game do you think they will ship me? I am going to go with….Condemned: Criminal Origins. Why? Because it has the lowest game rating. But they should be sending me Call of Duty 4: Modern Warfare. So lets see
Either way at minimum it will take a week for me to get a new game in my hands.
Posted by Technocrat | Posted in Technocrat | Posted on 25-08-2008
After writing my last blog post about gamefly.com (http://www.techn0crat.com/index.php/2008/07/25/gamefly-review) I was sort of thinking maybe I was too hard on it. So I decided to try it again, make some notes, and be a little more scientific objective about it this time. The results were the same, gamefly still sucks in the same areas that I complained about before.
I turned the my previous game into the local USPS at 8:00am on Monday and setup my game queue with no currently availables at all. Then noted my queue.
So I get an email on Wednesday letting me know Conan was shipping. Again it took two days to get to LA. What are they paying for 3rd class mailing? Seems odd to me that it takes that long but anyways.
Now for my biggest bitch the queue. Conan was a one game that had a high availability level but it was the 3rd game down my list with that level. Plus it was in position 11 of my queue. What the fuck is the point of having a queue when the system ignores it!? I can not really understand stand it skipping low and medium levels I guess. But to skip two other highs!! Why!! This makes no sense and seems stupid as hell. I mean seriously what is the logic behind that? My best guess is they ship you the game they have the most of, which in this case was probably Conan because well the game sucks. But if that’s the case why have positions.
So off rant, I get the game Friday. Again with two days? I guess I am spoiled with Netflix. Really two days isn’t bad I guess.
Then I get an email on Friday saying they have received my previous game. Really!? Where did it go from Wed till then? Maybe it went with all the other games in my queue into some bizarre world where number positions have no purpose and customer service gets get treated like a $5 whore.
GameFly.com get your shit together please! >:XX